Hosting & Maintenance or Support

  • Thursday, 11th November, 2021
  • 09:31am

We can handle your support requests better with this direct platform. 

Please log your support ticket requests via this area you can mark them as Urgent or Normal. This helps us manage requests and deliverability as none will get stuck in email spam folders etc. 

Hosting & Maintenance

Due to the costs and time needed to maintain websites we no longer offer any content updates as part of hosting & maintenance. Any how to help or issues with the hosting or actual issues with your website not working properly are included as part of your hosting & maintenance.

Website Support

Extra support requests for us to update your website content or optimisation will require extra support time/costs. 

  • Add on a monthly support plan
  • Buy one-off support time
  • Any purchased time can roll over a 12 month period

Knowledgebase

Our help area has guides for common support questions such as setting up emails on iPhones or reminders on how to edit a page with Wordpress. You can use this area prior to submitting a support ticket and look for the answer to your support questions.

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